Refund Policy
Last updated: February 2026
We stand behind Soluna completely. If your mornings don't feel different, we don't deserve your money.
The 60-Night Guarantee
Try Soluna for 60 nights. If you are not satisfied with your experience for any reason, return it for a full refund — no questions asked.
We even cover return shipping. You risk nothing.
How to Start a Return
To initiate a return within 60 nights of your purchase:
- Email us at support@solunalight.com with your order number
- Let us know you'd like to return your Soluna
- We will send you a prepaid return shipping label
- Pack the item and drop it off at the carrier location
- Your refund will be processed within 5–7 business days of us receiving the return
Refund Method
Refunds are issued to the original payment method. Processing time after we receive the return is 5–7 business days. Depending on your bank or card provider, it may take an additional 3–5 business days to appear on your statement.
Damaged or Defective Products
If your Soluna arrives damaged or develops a defect within the warranty period, contact us at support@solunalight.com with:
- Your order number
- A description of the issue
- Photos or video of the defect
We will replace or refund defective products at no cost to you.
Warranty
All Soluna products come with a 1-year limited warranty against manufacturing defects under normal use. The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
Non-Returnable Items
The following are not eligible for return:
- Items returned after 60 nights from the purchase date
- Items that are intentionally damaged or destroyed
Exchanges
We do not currently offer direct exchanges. If you would like a different product, please return your original order for a refund and place a new order.
Contact
Email: support@solunalight.com
Website: solunalight.com
We typically respond within 24 hours on business days.